Privacy Policy

Preamble

LEPL Compulsory Insurance Center (hereinafter – the “Center”/“we”) is a voluntary association established by insurers participating in the co‑insurance system for administering compulsory insurance. The activities of the Center include compulsory civil liability insurance of owners of motor vehicles registered in a foreign state and moving within the territory of Georgia, in accordance with the Law of Georgia “On Compulsory Insurance of Civil Liability of Owners of Motor Vehicles Registered in a Foreign State Moving in the Territory of Georgia.” The purpose of this Privacy Notice is to inform you, as a user of the website (www.tpl.ge), about the processing of your personal data through the website and about your rights under the Law of Georgia “On Personal Data Protection”. Our website is an essential platform through which we communicate with you and provide insurance services remotely, including policy sales, compensation payments, and insurance agent services. The website also provides additional information, including branch locations and news.

Purposes of Data Processing

Some information and services offered on our website require processing of your personal data. The Center processes user data for: - proper functioning of the website; - user security; - identifying number of users, popular pages and services; - providing insurance services remotely. We do not process your information for purposes other than those stated above except where required by Georgian law. We do not process personal data for direct marketing.

Legal Bases for Processing

Data is processed on the following legal grounds: a) performance or conclusion of a contract; c) legal obligation; d) compliance with duties imposed by law; e) legitimate interest; f) responding to a data subject request.

Data Categories

(a) Website usage data: - IP address; - location (country, region, city); - pages viewed; - URL visited; - date and time; - language. (b) Security data: - unique identifier; - IP; - location; - device code and OS; - browser version; - visit times; - URLs. (c) Analytics data: - visits and duration; - page views and behavior; - device type, browser, OS, location; - traffic source. (d) Insurance service data: - for purchase — name, ID number, citizenship, email, phone, insurance dates, vehicle details, VIN; - for search — policy number, VIN, plate number. (e) Live Chat data — chat records and request details. (f) Cookies data — consent status and timestamp. We take all security measures to ensure safe processing of your data.

Data Retention

Website data — 24 months. Security logs — 90 days. Analytics: - activity logs — 2 months; - user identifiers — up to 14 months. Insurance data — up to 25 years. Live Chat — 3 years. Cookie storage periods are defined in the Cookie Policy.

International Transfers

No data processed through the website is transferred internationally.

Data Sharing

Data may be shared only with public authorities based on law or court order. Data is shared only to the extent necessary.

Data Subject Rights

You have the right to: - access information; - obtain copies; - request correction; - request deletion; - request restriction; - request portability; - lodge complaints.

Data Security

Only authorized staff have access and must maintain confidentiality.

Data Protection Officer

You may contact the DPO at dpo@tpl.ge. By this document you are considered informed about processing.

Contact Information:

Phone: +995 322 301111 Email: info@tpl.ge Address: 24 I. Mosashvili St., Tbilisi 0162, Georgia DPO: LLC Data Privacy DPO contact: dpo@tpl.ge